Job Details

Customer Engineer, Data Analytics

About

Description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data life-cycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

Responsibilities

  • Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data life-cycle
  • Share in-depth data analytics expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud
  • Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments
  • Prepare and deliver sales messaging to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and request for information (RFI) responses

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 4 years of experience with cloud native architecture in a customer-facing or support role
  • Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders

Application instructions:

  • Click 'Apply Now' button.

Hiring organization

Hiring organization image

Google

Employment Type: job

Job Location: Johannesburg, Gauteng, South Africa

Base Salary: Market Related

Closing Date:

Apply Now

Related Jobs

Company Logo
Customer Engineer, Data Analytics
View Details
Company Logo
Customer Solution Engineer Learnership/Apprenticeship
View Details
Company Logo
Customer Service Engineer
View Details