Software Crystal Onboarding Administrators

About

Description

The Crystal Onboarding Administrator is responsible for accurately capturing new customer information, validating onboarding documentation, updating internal systems, and assisting both customers and internal teams with onboarding-related queries. This role supports the full onboarding workflow, ensuring a smooth and professional experience for new customers and maintaining accurate, up-to-date system records. This position offers strong exposure to CRM systems, data accuracy, client onboarding processes, cross-department collaboration, and administrative support—making it well-suited to a YES4Youth developmental placement.

Responsibilities

• Customer & Data Onboarding
• Customer Support & Query Resolution
• Scheduling & Coordination
• Compliance & Critical Checks
• Reporting & Documentation
• Policy & Process Adherence

Qualifications

• Matric / National Senior Certificate (minimum requirement)
• Studying toward or have completed a qualification in: Business Administration
• Office Administration
• Customer Service
• Information Systems
• Related administration or support fields

Application instructions:

• Click on 'Apply' Button.