Communications Specialist Graduate

About

Description

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

Responsibilities

• Manage the “Everyday AI” Viva Engage community, with documented transition of ownership at conclusion of internship (Viva Engage platform) Manage, maintain and work with partners on the AI Community SharePoint site
• Support administrative tasks across communication channels and platforms including:
• Creating and publishing Hub posts from approved content (SharePoint platform)
• Building and preparing ContactMonkey emails for publishing (email platform)
• Draft, route for approval, and publish Hub posts as needed
• Support Hub best practices including building dynamic Hub templates and contributing to ongoing Hub evolution and roadmap (SharePoint platform)
• Provide support across the team on ad hoc projects as needed

Qualifications

• Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria
• Remember, you are not solely your resume
• Give your transferable skills the chance to tell the full story
• Channel the power of YOU and apply to explore the possibility we're the perfect fit
• BCom, BA Linguistics/Communication, Business Administration, or Project management etc
• Strong attention to detail
• Resourceful and motivated to deliver results
• Reliable follow-through on commitments (with minimal reminders)
• Curious and growth mindset with a desire for continuous learning and improvement
• Ability to tell a story through clear, written communication (with some visual creativity)
• Familiarity with or ability to quickly learn MS Office tools – particularly SharePoint, Teams and Viva Engage
• Ability to collaborate with colleagues across geographies and functions, with opportunities to build confidence presenting and communicating with leaders
• Ability to create timelines by working backward from due dates and managing multiple deadlines
• Potential education courses/background: Industrial Psychology, Project Management, Business Management or Communications Interest in communications, employee engagement, or digital workplace platforms
• Academic or internship experience in communications, writing, marketing, or a related field
• Strong writing skills demonstrated through coursework, projects, or extracurricular activities
• Comfort working with digital tools and a willingness to learn new platforms
• Exposure to basic project management concepts, including organizing tasks, creating timelines, and tracking progress against deadlines
• South African Citizen
• CV & Cover Letter
• Academic Record

Application instructions:

• Apply now.