Business Analyst

About

Description

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.

Responsibilities

• Collaborate with Product Owners to understand, generate, and document business requirements through workshops, interviews, and analysing relevant data.
• Assist in creating solution design documents, user stories, wireframes, and process flows to support software development.
• Analyse current state processes and contribute to designing future state solutions that enhance customer experience and operational efficiency.
• Define and maintain business rules and configuration parameters across various product areas and systems.
• Facilitate alignment between cross-functional teams—including development, credit, data, and operations—to ensure shared understanding of scope and objectives.
• Support testing and validation by preparing test cases and verifying functionality against business requirements.
• Contribute to backlog grooming and sprint planning, ensuring requirements are clearly defined and development-ready.
• Maintain structured documentation and internal knowledge bases (e.g., Confluence, Google Sites) to support team alignment and institutional knowledge.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Application instructions:

• Apply Urgently!