The role involves managing the roadmap of applications, ensuring they fulfill their intended purposes and plan their evolution over time. This includes acquiring knowledge of the systems and assisting users in making the best use of their functionalities. The role also involves addressing any problems that may arise with programs to maximize performance.
The role also involves supervising vendors on high, medium, and low-scale evolutions of existing or new applications. It also involves following up on demands and projects to ensure successful implementation.
The role also involves building functional specifications, evaluating the technical viability of application developments, designing and executing tests, providing a system that meets user needs, preparing and implementing training, documenting and transferring knowledge to the Services area after the project's go-live, ensuring the correct storage of information on new projects/demands, designing and executing flexible applications, assisting users in creating reports, and ensuring that developments delivered by providers comply with service agreements' standards.