IT Technical Support Specialist

About

Description

The IT Technical Support Specialist is a self-motivated individual responsible for maintaining site servers, network equipment, telephony, desktop hardware, and software. The role involves troubleshooting, system upgrades, and providing IT support with minimal supervision.

Responsibilities

• Provide IT support for desktop hardware, peripherals, and software
• Maintain and troubleshoot site servers, network equipment, and telephony systems
• Install and support desktop hardware and software
• Respond to user calls and IT assistance requests
• Monitor and test backup, recovery, and security systems
• Troubleshoot and upgrade server and desktop operating systems
• Leverage knowledge of systems, hardware, and telecommunications to resolve issues
• Collaborate in a fast-paced, team-oriented environment

Qualifications

• At least 2 years of experience supporting desktop hardware, peripherals, and software systems
• Advanced proficiency with Microsoft operating systems (Windows 10/11)

Application instructions:

• Apply Now!!