UI/UX Graphic and Web Designer (Remote Location)

About

Description

UX & UI Designer | Join Our Exciting New Pet Insurance Brand in Australia! We are looking for a UX & UI Designer to help us launch an exciting pet insurance brand in Australia. Someone who’s passionate about user-centered design and has the creative flair to bring intuitive, engaging digital experiences to life. The UX & UI Designer is responsible for creating intuitive, engaging, and visually appealing user journeys and interfaces that enhance the overall user experience and conversion across digital platforms. This role combines a deep understanding of user-centered design principles, business objectives, and technical feasibility to deliver design solutions that are functional, accessible, and aesthetically aligned with the brand. You'll combine customer insight, design strategy, and pixel-perfect UI to build engaging journeys that drive conversion and delight our pet-loving audience!

Responsibilities

• UX Design & Strategy Conduct customer research and develop user journey maps to uncover key pain points and opportunities
• Advocate for customer needs through collaborative workshops and design reviews
• Translate insights into wireframes, prototypes, and user flows that improve ease-of-use and clarity for customers
• Collaborate with cross-functional teams to align design with business goals and user needs
• UI Design Design intuitive, visually engaging interfaces for websites, customer portals, digital nurturing journeys (e
• g
• abandon cart to quote, quote to sale) and other customer communication journeys and communications
• Deliver responsive layouts optimised for desktop, tablet, and mobile devices
• Develop and maintain design systems and reusable UI components to ensure brand consistency
• Collaborate with developers to ensure accurate implementation of UI designs
• Digital Asset Design WordPress website – both the initial design and ongoing enhancements
• Digital nurturing journeys in HubSpot
• Design high-performing landing pages, email layouts, banners, and marketing assets to support acquisition and retention campaigns
• Support CRO and A/B testing efforts by creating test variations and evaluating performance outcomes
• General Completion of user journey maps and wireframes within project timelines
• Consistent design system usage across digital platforms
• Compliance with all relevant Pacific Policies and Procedures, including specific role level responsibilities
• Carry out other duties that are within the limit’s skills, competence, training and/or experience as deemed necessary for the successful operation of the organisation
• General design skills, to assist with adhoc graphic design requirements
• Where you’ll work Either remotely within South Africa or, at our office in the beautiful town of George in the heart of South Africa’s stunning Garden Route
• Working hours will be semi-aligned to the Australian time zone: 06:00 to 15:00 SA time giving you more free time later in your day!

Qualifications

• Degree or diploma in design
• 3+ years’ experience in a UX & UI role, ideally for consumer-facing brands
• Proven experience designing WordPress websites
• Experience designing within HubSpot Marketing Hub, or similar
• Proficiency in Figma, Sketch, Adobe XD or equivalent
• Strong knowledge of UX principles, responsive design, and design systems
• Bonus: Experience with HTML/CSS and A/B testing strategies

Application instructions:

• click on the green button to apply!!