Job Details

Senior Business Analyst

About

Description

2024 marked FlySafair's 10th birthday, and we'd like to thank you for being a part of our journey! From our first flight and epic stadium flybys in support of the Springboks, to every touchdown, each milestone has been made possible by your continued support. We're immensely grateful for the trust you've placed in us over the past decade, allowing us to grow and evolve into the airline we are today.

Responsibilities

Drive collaborative efforts with stakeholders to deeply understand and define high-level business requirements
Design and facilitate advanced workshops, focus groups, and deep-dive sessions to extract intricate system specifications
Responsible for validating the creation of comprehensive documentation of user requirements, functional specifications, and system designs
Ensure proper versioning and archival of processes, workflows, and standard operating procedures
Conduct holistic analysis of existing processes, identifying not just inefficiencies but also areas for innovation
Evaluate potential digital solutions considering the strategic alignment with long-term business objectives and the ROI
Mentor junior analysts in alignment and solutioning processes
Build and maintain strong, long-lasting relationship/s of Influence communications between management stakeholders and technical teams, ensuring strategic alignment and mutual understanding
Present high-level findings, solutions, and strategic recommendations to management and executive stakeholders
Prioritise projects and tasks considering the wider business strategy
Supervise project progress, ensuring milestones are achieved, risks are managed, and projects deliver the desired value
Supervise and provide guidance in the solution testing and validation processes
Validate that the final deliverable not only aligns with business requirements but also fits the longterm strategic direction
Stay ahead with the latest trends, methodologies, and best practices in digital transformation
Champion and promote the adoption of new tools or methodologies that would bring about strategic advantage and improved efficiency

Qualifications

Bachelor's degree in Business, Information Technology, Computer Science, or a related field
Minimum of 8 years’ experience as a Business Analyst, preferably within a digital or IT environment
Experience in doing Business Test Cases Scenario's and User Stories
Knowledge of agile methodologies and tools such as JIRA, Trello, or Asana is a plus
Familiarity with the broader business strategy and digital transformation methodologies