Provide advice and assistance to users to resolve basic queries and ensure the applications/website capabilities are well understood by the business
Ensure system availability, functionality, integrity and efficiency, and maintain system configuration and documentation with guidance
Provide IT support for current and emerging technologies with guidance
Manage computer and user accounts, privileges, and system access via Active directory with guidance
With guidance install and administer hardware, Windows operating systems, and software applications
Including system fixes, updates, and enhancements
Provide IT support for infrastructure systems including Virtualisation, Servers, OS, monitoring and all other relevant systems to ensure that operability requirements are up to date with latest patches and firmware and that the hardware is configured properly with guidance
Qualifications
Grade 12/ SAQA Accredited Equivalent (Essential); Relevant industry qualifications such as Microsoft MSCE, Nutanix NPP or relevant virtualization qualification (Essential); Relevant degree in IT (Advantageous)