Systems Engineer

About

Description

Involved in the maintenance and configuration of operating systems and applications, ensuring compliance with security standards and managing upgrades. Collaborates with IT System Engineering Team and stakeholders to address user requests and perform risk assessments related to system changes. Implements standardized methods for system modifications across diverse server environments, aiming to enhance operational efficiency.

Responsibilities

• Provide advice and assistance to users to resolve basic queries and ensure the applications/website capabilities are well understood by the business
• Ensure system availability, functionality, integrity and efficiency, and maintain system configuration and documentation with guidance
• Provide IT support for current and emerging technologies with guidance
• Manage computer and user accounts, privileges, and system access via Active directory with guidance
• With guidance install and administer hardware, Windows operating systems, and software applications
• Including system fixes, updates, and enhancements
• Provide IT support for infrastructure systems including Virtualisation, Servers, OS, monitoring and all other relevant systems to ensure that operability requirements are up to date with latest patches and firmware and that the hardware is configured properly with guidance
• Faults Diagnosis and Correction Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly
• Perform troubleshooting, analysis of alerts, and repairs on systems
• Conduct execution of incident management and system maintenance
• Solutions Analysis Interpret data and identify possible answers
• Involves navigating a wide variety of processes, procedures and precedents

Qualifications

• Grade 12
• SAQA Accredited Equivalent (Essential)
• Relevant industry qualifications such as Microsoft MSCE
• Nutanix NPP or relevant virtualization qualification (Essential)
• Relevant degree in IT (Advantageous)

Application instructions:

• Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.