Data & Reporting Analyst

About

Description

Join us as a Data and Reporting Analyst and play a key role in shaping the success of our global customer service operation. In this role, you will use your analytical skills to analyse complex data sets to identify trends, patterns, and insights that can help our organisation make informed business decisions. As a skilled professional in data analysis, you will utilise your skills in data visualization and data reporting tools to extract and present data in an effective and meaningful way to key business stakeholders

Responsibilities

• Analyse data to identify trends, patterns, and insights to support business decisions
• Develop and maintain reports, dashboards, and visualizations to effectively communicate findings
• Work with stakeholders to understand business requirements and translate them into data analysis tasks
• Identify opportunities for process improvements and cost savings by analysing data
• Maintain and improve existing BI systems and processes

Qualifications

• Matric

Application instructions:

• Click on the "Apply now" button to apply